While you're here, you can enjoy all the comforts of home and more, including a sauna and free WiFi, as well as a garden and heating. Other amenities include towels, an electric kettle, a picnic area, and rollaway beds.
Show more
Amenities
Parking
Balcony/Terrace
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Child Friendly
Internet
Kitchen
Laundry
Policies
Check-in
Check-in start time: 2:00 pm; check-in end time: 5:30 am
Check-out
Check-out before 10:00 am contactless check-out available
Child Policy
Children are welcome. kids stay free! children 2 years old and younger stay free when using existing bedding. free rollaway/extra beds! cribs (infant beds) are available for eur 60.0 per day.
Payment Policy
Pet fee: eur 30 per pet, per day service animals are exempt from fees crib (infant bed) fee: eur 60.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Food and water bowls are available pets allowed for an extra charge of eur 30 per pet, per day service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests traveling with an animal must contact the property prior to arrival in order to verify availability of a pet friendly room. please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted
Reviews
Alexis
Apr 7, 2025 04:48:47 PM
Review Score:
10
Summary: .
See All Reviews
Reviews
Alexis
Apr 7, 2025 04:48:47 PM
Review Score:
10
Summary: .
Chetan
Apr 7, 2025 01:55:12 PM
Review Score:
6
Summary: Very nice location and comfortable stay. Found couple of staff members to be rude without a reason but overall nice experience.
Hitesh
Mar 30, 2025 08:52:06 PM
Review Score:
8
Summary: It was excellent stay
Bhavin
Mar 19, 2025 05:12:16 PM
Review Score:
10
Summary: Really good experience overall. Recommend highly.
Uta
Mar 14, 2025 05:09:47 PM
Review Score:
10
Summary: Great location. Food and Service is very good. Property is very well maintained.
Kindel
Mar 9, 2025 11:58:49 PM
Review Score:
10
Summary: Fantastic resort! Only one restaurant was open and the food wasn’t great (it was fine, just not great) but everything else made up for it. We stayed in a lovely Kelo-Glass igloo and absolutely loved it. The activities were fun—best were snowmobile, dog sledding and feeding the reindeer.
Romeo
Mar 7, 2025 03:59:40 AM
Review Score:
8
Summary: When we arrived we found that we had booked the east side igloos that have to shower facilities & a long walk through the snow to get to a shared shower room. This was not what we were expecting for such expensive accommodation!
Luckily we got help from a great guy named Anastasios who got us into the west side of the property with an upgrade to an igloo with great facilities, where we saw the northern lights!
Thank you so much Anastasios for saving our bucket list trip from being a disaster!
You have great understanding & very helpful customer service skills!
The resort is much better in the west side…east side I would rate not much higher than back packer accommodation at a ridiculous price!
The food could be better too for the price!
amy
Mar 3, 2025 08:14:48 PM
Review Score:
8
Summary: We stayed 2 nights in Feb 2025. First night was at the Glass Igloo then Log Cabin at the East Village. Pros: We chose the East versus West for a more authentic experience. Anastasio at the reception desk was accommodating and welcoming. Food selections at the restaurant for Breakfast and Dinner were great as are the ladies, Mailyn and Rochelle, the servers who always had a smile when you walk in. I see all workers really work hard in doing their jobs including the shuttle drivers and the guy who lit the fireplace in our cabin. CONS: East village Glass Igloos could use some renovations. There were some bugs on the floor. Whoever is in charge of booking is a huge let down. When I booked my Glass Igloo reservation, I mistakenly booked for 2 nights. I immediately sent a message to Kaklaustannen and later with help of Expedia reps to have the 2nd night, NOT CANCEL, but switch to Log cabin for comfort of my husband who is 72 years old. They repeatedly denied even though for it’s for medical reasons since my husband has a bad knee and heart issue. I end up purchasing an extra reservation for the 2nd night so he could be more comfortable at the Log Cabin. So I had 2 reservations for the 2nd night!! The management is downright callous, inconsiderate and greedy.Log cabins are actually cheaper than Glass igloos and I initially booked in Oct ‘24. Plenty of time to switch. Even the Expedia reps tried to help and advocated since it’s for medical reasons but to no avail.
Connie
Mar 3, 2025 08:39:08 AM
Review Score:
10
Summary: Great stay in an actual winter wonderland